1. What is VidiStore?

VidiStore is the hub for premium mobile entertainment. Our service offers high-quality streaming TV and video on demand, delivering the world’s best entertainment directly to your mobile device. Watch what the world is watching and enjoy hours of engaging entertainment right in the palm of your hands.

2. What do I get with a VidiStore subscription?

As a subscriber, you will enjoy a unique mobile experience with instant access to the best TV shows, lifestyle programs, cartoons, entertainment gossip and sports events – live or on demand. Watch, bookmark and share your favorite videos with family and friends.

3. What kind of videos and channels does VidiStore showcase?

VidiStore offers a unique mobile experience that showcases the best of the latest streaming TV and on-demand video content. Our video service gives you unlimited access to high-quality series, lifestyle programs, cartoons, entertainment gossip and sport events, live or on demand.

4. How many channels does VidiStore offer?

VidiStore showcases over 35 super-entertaining channels suitable for all ages. It covers the latest sports events, fashion trends, entertainment gossip, amusing cartoons, intelligent instructional videos and much more to keep you engaged for hours.

5. How often are new channels added?

We regularly spruce up our portfolio so there is always something new for you to watch and enjoy. Our up-to-the-minute updates ensure you never miss out on the latest in global entertainment. You will receive alerts when your favourite channels have something new on offer, and when new channels are showcased on VidiStore.

6. What is the minimum age criteria required to subscribe to VidiStore?

Our service offers content that is suitable for all ages. However, as a subscriber, you must be +18 or have received permission from your parents or legal guardian, or anyone authorised to pay your bill.

7. Which devices are compatible with VidiStore?

The service is compatible with all mobile devices. The best user experience is through smartphones, and requires 3G and up.

8. What do I do if a channel is unavailable or not working?

Check your internet connection. You must be connected to the internet to enjoy uninterrupted viewing. Alternatively, you can try refreshing the service. If you still face issues, please contact us.

9. Does VidiStore use or share my account information?

No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.

10. Can I download videos to watch on my device?

This feature is currently unavailable.

11. Does VidiStore use or share my account information?

No. We respect your privacy. Your account information is secure and not shared with any third parties. To learn more about how your information is handled, please read our Privacy Policy.

1. How do I subscribe to VidiStore?

Visit one of our promotional pages or contact us to activate your subscription.

2. How did I get subscribed to VidiStore?

You visited one of our promo pages and followed the subscription process.

3. How much does the service cost?

Enjoy a 1-day free trial. Service fees of $29.90/ three months will apply thereafter.

4. How am I charged for the service?

Service fees will be deducted directly from your prepaid mobile balance or will reflect in your post-paid bill.

5. How do I know if my subscription has expired?

Our auto-renewal subscription feature ensures that you enjoy uninterrupted access. Your subscription will not expire unless you cancel it.

4. How do I cancel my subscription?

Please contact Customer Care.